Terms and Conditions
1. Detailed description of goods and/or services
Atlas Label is a business in the retails industry that sells wetsuits and swimwear.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 24 hours and delivery confirmed by way Fed Ex / DSV.
Atlas Label shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: https://www.polity.org.za/attachment.php?aa_id=3569 .
4. Payment options accepted
Payment may be made via Visa and MasterCard.
5. Card acquiring and security
Card acquiring and security Card transactions will be acquired for Atlas Label via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
6. Customer details separate from card details
Customer details will be stored by Atlas Label separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
7. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Atlas Label takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
9. Country of domicile
This website is governed by the laws of South Africa and Atlas Label chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Atlas-Label South Africa.
Atlas Label may, in its sole discretion, change this agreement or any part thereof at any time without notice.
11. Company Information
This website is run by Atlas Label based in South Africa trading as Atlas Label and with registration number 2018 / 240601 / 07
12. Contact Details
13. Return and Refunds policy
The provision of goods and services by Atlas Label is subject to availability. In cases of unavailability, Atlas Label will refund the client in full, within 30 days.
Cancellation of orders by the client will attract a 3% administration fee.
We do our best to ensure that the products we deliver to you are of a high quality and without defects. Should you receive a defective item, please notify us within 5 days of receipt.
Return requests will be processed and either approved or declined. If approved, returned items must be unworn and in original condition with all tags attached.
All International sales are final and returns will not be accepted.
Swimwear is not eligible for returns.